http://springboardsolutions.com/wiki/api.php?action=feedcontributions&feedformat=atom&user=81.103.198.113 2026-10-17T04:14:27Z User contributions MediaWiki 1.25.2 http://springboardsolutions.com/wiki/index.php?title=Help_Desk_for_Human_Resources&diff=331 2011-03-10T23:39:59Z

<p>81.103.198.113: Created page with &quot;PeopleSoft HelpDesk for Human Resources is an adapted version of the PeopleSoft CRM Helpdesk that can be integrated with or standing apart from either your core [[PeopleSoft ...&quot;</p> <hr /> <div>PeopleSoft HelpDesk for Human Resources is an adapted version of the [[PeopleSoft CRM]] Helpdesk that can be integrated with or standing apart from either your core [[PeopleSoft HRMS]] or E-Business Suite HRMS application.<br /> <br /> * Allow employees to report HR issues and changes either via self service online, via email or by an enabled call centre.<br /> <br /> * Use automated searches to find other appropriate solutions either by an HR practitioner or by the employee themselves.<br /> <br /> * Use problem to determine which HR data is to be edited and link to it.<br /> <br /> * Route a case to relevant HR practitioners based on the type of issue.<br /> <br /> * Integrates to PeopleSoft HR to get employee list and their details - so taht this can be added to their case.</div>

81.103.198.113