http://springboardsolutions.com/wiki/index.php?action=history&feed=atom&title=Help_Desk_for_Human_Resources 2026-10-17T02:42:22Z Revision history for this page on the wiki MediaWiki 1.25.2 http://springboardsolutions.com/wiki/index.php?title=Help_Desk_for_Human_Resources&diff=333&oldid=prev 2016-03-25T08:51:11Z

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WikiSysop http://springboardsolutions.com/wiki/index.php?title=Help_Desk_for_Human_Resources&diff=331&oldid=prev 2011-03-10T23:39:59Z

<p>Created page with &quot;PeopleSoft HelpDesk for Human Resources is an adapted version of the <a href="/wiki/index.php?title=PeopleSoft_CRM" title="PeopleSoft CRM">PeopleSoft CRM</a> Helpdesk that can be integrated with or standing apart from either your core [[PeopleSoft ...&quot;</p> <p><b>New page</b></p><div>PeopleSoft HelpDesk for Human Resources is an adapted version of the [[PeopleSoft CRM]] Helpdesk that can be integrated with or standing apart from either your core [[PeopleSoft HRMS]] or E-Business Suite HRMS application.<br /> <br /> * Allow employees to report HR issues and changes either via self service online, via email or by an enabled call centre.<br /> <br /> * Use automated searches to find other appropriate solutions either by an HR practitioner or by the employee themselves.<br /> <br /> * Use problem to determine which HR data is to be edited and link to it.<br /> <br /> * Route a case to relevant HR practitioners based on the type of issue.<br /> <br /> * Integrates to PeopleSoft HR to get employee list and their details - so taht this can be added to their case.</div>

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