Difference between revisions of "PeopleSoft CRM"

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Latest revision as of 09:51, 25 March 2016

PeopleSoft Customer Relationship Management (CRM) is aimed at larger enterprises. It has the following modules:

  • Advanced Configurator
  • Enterprise FieldService
  • HelpDesk
  • HelpDesk for Human Resources (for attaching to PeopleSoft HRMS)
  • CRM 9.1 for Higher Education
  • Enterprise Manager Connector for Help Desk
  • Employee Self Service
  • Marketing
  • Multichannel Communications
  • Online Marketing
  • Advisor
  • Sales
  • Strategic Account Planning
  • Support
  • Telesales
  • Workforce Communications