PeopleSoft CRM
From TekiWiki
PeopleSoft Customer Relationship Management (CRM) is aimed at larger enterprises. It has the following modules:
- Advanced Configurator
- Enterprise FieldService
- HelpDesk
- HelpDesk for Human Resources (for attaching to PeopleSoft HRMS)
- CRM 9.1 for Higher Education
- Enterprise Manager Connector for Help Desk
- Employee Self Service
- Marketing
- Multichannel Communications
- Online Marketing
- Advisor
- Sales
- Strategic Account Planning
- Support
- Telesales
- Workforce Communications